Privacy Policy
What we collect, what we do with it, and the part that matters most: your books are yours, and no other company can reach them.
NavoBook ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cloud ERP platform at navobook.com and related services.
1. Information We Collect
Account Information
When you register, we collect your name, email address, company name, and phone number. This information is necessary to create and manage your account.
Business Data
Data you enter into NavoBook (including financial records, inventory data, employee information, customer and vendor details, and transaction records) is stored securely and is your property.
Usage Data
We automatically collect basic usage information such as login times, features accessed, browser type, and IP address. This helps us improve the platform and provide support.
2. How We Use Your Information
We use your information to provide and maintain the NavoBook service, send important account notifications, provide customer support, improve our platform based on usage patterns, and comply with legal obligations.
We do not sell, rent, or share your personal information or business data with third parties for marketing purposes.
3. Data Isolation and Security
NavoBook uses schema-based multi-tenancy. Each company's data is stored in a completely isolated database schema. No company can access another company's data under any circumstances.
We employ industry-standard security measures including encrypted data transmission (HTTPS and TLS), regular automated backups, role-based access controls, and comprehensive audit logging.
4. Data Ownership and Portability
Your business data belongs to you. You can export your data at any time using the built-in export features (Excel, PDF). If you choose to close your account, you may request a full export of your data before deletion.
5. Cookies
We use essential cookies required for authentication and session management. We do not use advertising or tracking cookies.
6. Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where retention is required by law.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Continued use of NavoBook after changes constitutes acceptance.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
NavoBook (Private) Limited
Email: support@navobook.com
Phone and WhatsApp: +92 320 721 0739 (chat)
Phone and WhatsApp: +92 344 435 2975 (chat)